Welcome to the Southo.net FAQ's, Knowledgebase & Support Center.

Customer support and satisfaction is our top priority at Southo.net. If you cannot find your answers here, feel free to contact Southo Support using one of the options below.

Non-emergency support hours: Monday - Friday 6:00am - 5:00pm PST 30 minute response time

Emergency support hours: Round-the-clock 30 minute response time

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Sales Inquiries

Use our Live Help Sales instant chat message system.

For General Inquiries
If you already have an account with us, please use the Trouble Ticket System located in your contol panel HELP tab, otherwise

Click here to submit a general inquiry via form now.

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Client Technical, Billing, Account & Sales Inquiries

Live Help Support instant chat message system

Located in your contol panel HELP tab.

Trouble Ticket System (preferred option - for existing customers)

Located in your contol panel HELP tab.

Instant message us on:

For Technical or Sales Support:

ICQ: 83830150
AIM: southonet

For Account, Billing & Sales Inquiries

ICQ: 59333192

For general inquiries or to report a technical emergency call

toll free: 1-(888)-395-8251
local: 1-(760)-494-0225

fax: 1-(760)-439-4780